FAQ

1. Do you ship outside the U.S.?
No, currently we only deliver within the United States.

2. Is shipping free?
Yes, standard shipping is free nationwide.

3. How long does delivery take?
2–5 business days after processing.

4. Do you provide order tracking?
Yes, tracking details are sent by email once shipped.

5. Can I return an item if I change my mind?
Yes, within 30 days if unused and in original condition.

6. Do you offer exchanges?
We recommend returning your item and placing a new order.

7. What if my item is damaged or incorrect?
Contact us within 7 days with photos for a replacement or refund.

8. What payment methods do you accept?
We accept all major credit cards and secure online payments.

9. Can I cancel an order?
Yes, if the order has not shipped yet.

10. How do I reach customer support?
Email us at contact@lopezfurniture.shop or call (321)-261-4181.